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APC BE700G Back-Ups and iMac problems

APC UPS for Home and Office Forum

Schneider Electric support forum for our APC offers including Home Office UPS, Surge Protectors, UTS, software and services and associated products designed to share knowledge, installation, and configuration.


APC BE700G Back-Ups and iMac problems

This was originally posted on APC forums on 8/25/2012


I bought new BE700G model with 8 outlets today. One outlet is Master and then there are three which are "Controlled by Master".

I am using 27 inch iMac which is connected to Master outlet.

When I shutdown iMac the UPS works as it should, after iMac shutdown the Controller outlets are powered down, this works fine.

BUT, when I put iMac to Sleep, the Controller outlets stay powered up, and there is my problem.

What I have done so far.

1. As the manual tells:
Setting the threshold
The amount of power used by a device in Sleep or Standby mode varies between devices. It may be necessary to adjust the threshold at which the Master outlet signals the Controlled outlets to shut down. When the threshold is set, the power-saving outlets are enabled.
Ensure a master device is connected to the Master outlet. Put that device into Sleep or Standby mode, or turn it OFF.
Press and hold the Master Enable button for six seconds. After the first 2 seconds the unit will beep, continue holding the button down until the unit three beeps times in a row. Release the Master Enable button.
The Back-UPS unit will now recognize the threshold level of the Master device and save it as the new threshold setting.

2. I installed the Powerchute to Windows laptop and tried different currency tresholds, but the problem is still here.

Maybe you could help me.