AP9630 and serial connection in use together?

[arj_apc]

I have an AP9630 communicating with several devices over the network to provide soft shut down. However, we have one Windows PC that has no network connection.

Can I use the UPS's serial port to shut down the non network PC whilst simultaneously using the AP9630 to shut down the network connected devices?

Andrew

[BillP]

Hi Andrew,

We typically don't support or recommend this so it is not well tested but you can likely do this on your UPS if it begins with a model/SKU prefix SMX or SMT due to the UPS design. Any other older UPS or non-Smart UPS type, you'll likely run into intermittent lost communication problems because the serial port and SmartSlot are on the same communication bus where on SMX and SMT type Smart-UPS, they are independent. USB also won't be possible on older UPS since it disables the serial communication bus on the UPS and will case problems with the SmartSlot device communication.

So, you'll need to verify your UPS SKU to be see if it is possible. Let me know if you're not sure where to verify the UPS model.

[arj_apc]

I've checked and it's a SMX1500RMI2UNC with a AP9631 management card.

[BillP · Accepted solution]

OK so since it is SMX, you should be OK to do this even though we don't technically support or recommend it as one of our solutions. We would provide AP9630/Network Management Card + PowerChute Network Shutdown or USB or serial with PowerChute Network Shutdown.