galaxy 300

[BillP]

Ladies and gentlemen, i have a problem with a galaxy 300, 15kva UPS. when starting up it only ends at system initialisation error. am informed this could be resolved using tuner for g300. i have done many trainings on UPSs but not this type hence i dont have the tuner.

Does anyone know how to resolve this error without g300 UPS tuner.

[BillP · Accepted solution]

Hi,

Sorry for the inconvenience. You should contact local support for assistance. Here is a to local support contact information. link https://www.apc.com/zm/en/support/contact-us/index.jsp