ap7830 device manager empty

[Anonymous user]

Well, not completely empty, but I am missing Outlet management:

------- Device Manager --------------------------------------------------------

     1- Phase Management
     2- Power Supply Status
     3- PDU Configuration

     - Back

I upgraded from 3.7.3 to 3.7.4, but that did not fix it.   Here is my current versions.   Is there a version that is best for this device?

Thanks!

        About System

        Model Number      : AP7830
        Serial Number     : 5A1033E00881
        NMC Serial Number : 5A1032E08253
        Manufacture Date  : 08/10/2010
        Hardware Revision : B2
        MAC Address       : 00 C0 B7 50 85 B5
        Flash Type        : AMD A29DL322DB

        Press to continue...

        -----------------------------------------------------------------------
        Module Information

        Description : Rack PDU APP
        -----------------------------------------------------------------------
        Name        : rpdu              Type        : StatApp
        Version     : 374               Sector      : 16
        Date        : 03/13/2012        Time        : 16:16:54
        CRC16       : 4D49

        Press to continue...

        Description : Network Management Card AOS
        -----------------------------------------------------------------------
        Name        : aos               Type        : APC OS
        Version     : 374               Sector      : 47
        Date        : 11/09/2011        Time        : 11:45:09
        CRC16       : 49C6

[BillP · Accepted solution]

Hi Paul,

Your Rack PDU model shows as AP7830. AP78XX series models provide metering capability only - no switching/control of outlets. AP79XX models offer this (among some of our other Rack PDU generations/types) so AP7930 of this series would offer outlet control. This is why you don't see it in the menu and that a firmware upgrade did not change anything. Is it possible you were mistaken in thinking this was a switched model or perhaps you have another model to log into which is switched?

If you feel this is in error, you can always double check the physical strip to see what it says/shows on it for model and if it has outlet LEDs as well as if the silk screen labeling says Metered or Switched.

[Anonymous user]

We have other apc devices: ap7900, ap7930...   These have outlet control. 

Thanks for informing me about the diff between metered vs switched PDUs.

Paul