We are experiencing communication issue between the ICB (interface Card Box) and SRV UPS in the TWO MDC. Allow me to explain the situation: - The UPS'

[medelman_8306]

We are experiencing communication issue between the ICB (interface Card Box) and SRV UPS in the TWO MDC. Allow me to explain the situation:

• The UPS's part number is SRVPM6KRIL, and it contains a MODBUS card with the P/N SRVSMB001. You can install the card in the SRV UPS after configuring the card using the dip switches on it.

• Using a device com cable, the card is linked to the ICB (i.e. serial communication)

• Following the operation of the micro data center (MDC), the UPS is not detected by the ICB, which detects all other connected devices such as the cooling unit, energy meter, and NETBOTZ!

[KarimEissa · Accepted solution]

Hello ,

An FSR required to check  the  front display configuration using terminal program access as sometimes the display come from the factory and SRT UPS detection is enabled by default and need to access the from dispaly and activate the SRV UPS detection instead ,ensure the SRV UPS is properly configured by inserting the command 12W 3 to enable SRV detection on the display  through ICB then enter 11C to reboot the display assuming the dip switch configuration of SRV Modbus card is ok and all connection is correct on the ICB pins in device comm port in the lower pins

Regards,

Karim