UPS: The output has a short-circuit

[BillP]

Hello,

Anyone experience UPS: The output has a short-circuit that commanded outlet groups to turn off when accidentally tripped the input cable?
Should the ups would battery mode and not to turn off the outlet group?

Device: SRT 5000

Logs:

04/02/2019 08:45:13 Device UPS: The power for switched outlet group 2, Outlet Group 2, is now turned off. 0x0135

04/02/2019 08:45:13 Device UPS: The power for switched outlet group 1, Outlet Group 1, is now turned off. 0x0135

04/02/2019 08:45:12 Device UPS: The output no longer has a short-circuit. 0x015E

04/02/2019 08:45:04 System Email: Could not resolve 'smtp.office365.com'. 0x001A

04/02/2019 08:44:34 System Email: Could not resolve 'smtp.office365.com'. 0x001A

04/02/2019 08:44:06 Device UPS: Switched outlet group 2, Outlet Group 2, has been commanded to turn off, sequenced. 0x0174

04/02/2019 08:44:06 Device UPS: Switched outlet group 1, Outlet Group 1, has been commanded to turn off, sequenced. 0x0174

04/02/2019 08:44:05 Device UPS: The output power is turned off. 0x0114

04/02/2019 08:44:05 Device UPS: The graceful shutdown period has ended. 0x014F

04/02/2019 08:44:05 Device UPS: The output has a short-circuit. 0x015D

03/31/2019 13:15:08 Device UPS: Self-Test passed. 0x01D2

03/31/2019 13:14:47 Device UPS: Self-Test started by management device. 0x0137

Regards,

[BillP · Accepted solution]

Had the same thing happened a day ago although i don't know the reason.

Currently I've just replaced it with a spare but i really need to find out why this happened?

Below are the logs.

05-Jun-19	13:36:37	Device	UPS: The output power is turned off.	0x0114
05-Jun-19	13:36:37	Device	UPS: The output power is now turned on.	0x0113
05-Jun-19	13:36:37	Device	UPS: The output power is turned off.	0x0114
05-Jun-19	13:36:37	Device	UPS: The output power is now turned on.	0x0113
05-Jun-19	13:36:37	Device	UPS: The output power is turned off.	0x0114
05-Jun-19	13:36:37	Device	UPS: The output power is now turned on.	0x0113
05-Jun-19	13:36:37	Device	UPS: The output power is turned off.	0x0114
05-Jun-19	13:36:37	Device	UPS: The output power is now turned on.	0x0113
05-Jun-19	13:36:37	Device	UPS: The output power is turned off.	0x0114
05-Jun-19	13:36:37	Device	UPS: The graceful shutdown period has ended.	0x014F
05-Jun-19	13:36:36	Device	UPS: The power for switched outlet group 3, Outlet Group 3, is off.	0x0186
05-Jun-19	13:36:36	Device	UPS: The power for switched outlet group 2, Outlet Group 2, is off.	0x0186
05-Jun-19	13:36:36	Device	UPS: The power for switched outlet group 1, Outlet Group 1, is off.	0x0186
05-Jun-19	13:36:36	Device	UPS: The output has a short-circuit.	0x015D
05-Jun-19	13:36:34	Device	UPS: Restored the local network management interface-to-UPS communication.	0x0101
05-Jun-19	13:36:23	System	Network service started. IPv6 address FE80::2C0:B7FF:FE9B:BA71 assigned by link-local autoconfiguration.	0x0007
05-Jun-19	13:36:20	System	Network service started. System IP is 10.147.162.199 from manually configured settings.	0x0007
05-Jun-19	13:36:13	System	Network Interface coldstarted.	0x0001
05-Jun-19	13:19:04	System	Network service started. IPv6 address FE80::2C0:B7FF:FE9B:BA71 assigned by link-local autoconfiguration.	0x0007
05-Jun-19	13:19:02	System	Network service started. System IP is 10.147.162.199 from manually configured settings.	0x0007
05-Jun-19	13:18:54	System	Network Interface coldstarted.	0x0001
05-Jun-19	13:18:33	Device	UPS: Self-Test started by automatic timer.	0x0137
30-May-19	12:49:28	System	Web user 'apc' logged out from 10.147.16.118.	0x001F

Any help or explanations as to why this happened would be much appreciated.