Launch of Consumer/Home Owner registration process!
We are pleased to announce the commencement of the Consumer/Home Owner Registration Process on Community. Consumers/Home Owners may now proceed to register by clicking on Login/Register. The process is straightforward and designed to be completed in just a few steps.
UPS SURTD5000RMXLP3U working until changing batteries
APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Search in
Improve your search experience:
Exact phrase→Use quotes " "(e.g., "error 404")
Wildcard→Use * for partial words(e.g., build*, *tion)
AND / OR→Combine keywords(e.g., login AND error, login OR sign‑in)
Keep it short→Use 2–3 relevant words, not full sentences
Filters→Narrow results by section(Knowledge Base, Users, Products)
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2022-05-0903:50 PM. Last Modified: 2022-05-0904:01 PM
UPS SURTD5000RMXLP3U working until changing batteries
We have a SURTD5000RMXLP3U with an additional rack mount battery pack connected at our remote location. When we went to change the batteries this morning it logged the following two errors.
05/09/2022 08:30:36 Device UPS: In bypass in response to an internal hardware fault. 0x011B
05/09/2022 08:30:36 Device UPS: A battery charger fault exists. 0x012A
We think we had a similar situation with one of these units here previously and it was fixed by rebooting the unit. Is this a known issue with the SURTD5000RMXLP3U?
see attached photo of front panel.A battery charger fault exists. 0x012A