Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2022-11-2808:55 AM
Smart-UPS SRT 3000 – Battery Pack
Good day,
We had a power failure and since then my 2 UPS indicate that I need to replace my 8 batteries on my 2 battery pack. ( 4 batteries per battery pack ).
Please note that everything was working fine before the power failure. Both UPS display showed more then 2 hours autonomy, but during the power failure my 2 UPS lasted 20 minutes. It’s like if my 4 battery pack did not work …
Predicted Replacement Date 05/20/2024 ( on all batteries )
I doubt my batteries are not good anymore. ( all at the same time, what are the odds ? )
I would start by reseating the batteries and inspect them at the same time for any physical defect like venting or warm to touch which is a possible sign of failure.
In what kind of environment is the UPS being used? Is it too dusty, or too hot? Frequent transfer to battery operation?