Smart UPS-Communication Lost - Linux

[ms_rcz]

I've APC Smart-UPS (SMC-1500I) and it's correctly recognized in centos:

# lsusb

Bus 003 Device 006: ID 051d:0003 American Power Conversion UPS

I've installed PowerChute Business Edition v10.0.5 with device type 'SMC' and cable type 'USB'.

but:

"Device Status
UPS Communication Lost"

[BillP]

@ms_rcz 

Reset the communications bus on the UPS. To reset a SMC model UPS, on the display interface hold the MUTE and MENU buttons simultaneously for 5 seconds.

NOTE: CentOS is not an officially support OS with PowerChute 10.0.5

[ms_rcz]

Unfortunately it didn't help 😕

[BillP]

@ms_rcz 

What version on CentOS are you running?

[ms_rcz]

Centos 7.9