SRT8KXLI

BillP · ‎2021-06-28

Hi. I have a SRT8KXLI with a strange error: Event code 154. Anibody could help me? Thank you!

BillP · ‎2021-06-28

Hi,

Error code 154 indicates an internal communications fault. To resolve turn the UPS off, brain dead the unit, then restart.

To brain dead

1) Turn off and unplug UPS from wall
2) Disconnect Battery
3) You may hear an audible "click" from the UPS.
4) Reconnect battery, plug unit back in the wall, and turn UPS back on

If that does not resolve the issue contact local support for assistance. Local support contact information will be found at this link http://www.apc.com/ar/es/support/contact-us/index.jsp

See Answer In Context

BillP · ‎2021-06-28

Hi,

Error code 154 indicates an internal communications fault. To resolve turn the UPS off, brain dead the unit, then restart.

To brain dead

1) Turn off and unplug UPS from wall
2) Disconnect Battery
3) You may hear an audible "click" from the UPS.
4) Reconnect battery, plug unit back in the wall, and turn UPS back on

If that does not resolve the issue contact local support for assistance. Local support contact information will be found at this link http://www.apc.com/ar/es/support/contact-us/index.jsp