Rack Access Pod 170

Anonymous user · ‎2021-06-28

Hi,

This is my first post and really have no idea how to troubleshoot this.

On the Door 1 & Handle 1 on the pod is on Red light.

Can anyone tell me the steps by steps to troubleshoot the connections?

On the Netbotz Advanced View The access pod is showing but only displaying Reader 1 and Reader 2

No Doors and Handles displayed. 😞

BillP · ‎2021-06-28

Hi Ann,

Sorry you're having trouble with this. Our NetBotz experts mostly reside over at DCIM community - dcimsupport.apc.com .. I know it is a pain but I'd suggest that you post your question there for the quickest support on NetBotz products.

See Answer In Context

BillP · ‎2021-06-28

Hi Ann,

Sorry you're having trouble with this. Our NetBotz experts mostly reside over at DCIM community - dcimsupport.apc.com .. I know it is a pain but I'd suggest that you post your question there for the quickest support on NetBotz products.