How do I update AP9641 firmware without needing to buy a subscription

Pieter · ‎2024-11-01

I got an eBay AP9641, did a factory reset using reset button, now I want to update to the latest firmware, but for the life of me I can't find firmware that does not require me to buy some kind of license for remote management.

Where do I get vanilla latest firmware for AP9641 for a SmartUPS device?

Teken · ‎2024-11-04

As of this writing the 3.XX firmware is for the SNS (Subscription Based) firmware. The 2.XX firmware branch is not tied to any subscription.

But, will not receive the same updates as it relates to features vs security fixes.

You may download the 2.XX firmware branch here using this APC resource link:

https://www.apc.com/us/en/product/AP9641/device-monitoring-and-management-network-management-cards-n...

Questions please ask - If not mark this reply as a solution so it may help the next person asking the same. 👍

See Answer In Context

Teken · ‎2024-11-04

As of this writing the 3.XX firmware is for the SNS (Subscription Based) firmware. The 2.XX firmware branch is not tied to any subscription.

But, will not receive the same updates as it relates to features vs security fixes.

You may download the 2.XX firmware branch here using this APC resource link:

https://www.apc.com/us/en/product/AP9641/device-monitoring-and-management-network-management-cards-n...

Questions please ask - If not mark this reply as a solution so it may help the next person asking the same. 👍

Pieter · ‎2024-11-04

Thx, I downgraded to the free 2.5 version.

Teken · ‎2024-11-05

Great to hear!

Rock On . . . 🤟