Alarm about UPS in bypass due to Fault, why and how to fix this?

Kherlen51 · ‎2024-12-10

APC Smart UPS -15KVa

Teken · ‎2024-12-10

You’ll need to provide a lot more information like the event, data, and ups logs.

When did this start, what was happening when the fault was declared, what changes have been made at the site etc?!?

See Answer In Context

Teken · ‎2024-12-10

You’ll need to provide a lot more information like the event, data, and ups logs.

When did this start, what was happening when the fault was declared, what changes have been made at the site etc?!?

Kherlen51 · ‎2024-12-10

Hi dear! It started on August 22nd of this year and disappears when you press any button. Nothing else changes. This alarm will come back after a while.

Teken · ‎2024-12-11

Where are the logs?!?

Kherlen51 · ‎2024-12-11

02-NOV #001

12-DEC #097

12DEC #099

There are some pictures of UPS logs.

Teken · ‎2024-12-11

The system records all conditions in the NMC which are the data, event, and UPS fault logs.

These same log(s) can be viewed and downloaded from within the NMC (Network Management Card).

Please export the logs from the NMC and provide them here. I have appended the user manual for what I believe is your specific model UPS.

Page 48 indicates you need to contact APC Technical Support for the problem you’re seeing here:

https://download.schneider-electric.com/files?p_enDocType=User+guide&p_File_Name=AHIE-83NAUF_R0_EN.p...