Ask Me About Webinar: Data Center Assets - Modeling, Cooling, and CFD Simulation Join our 30-minute expert session on July 10, 2025 (9:00 AM & 5:00 PM CET), to explore Digital Twins, cooling simulations, and IT infrastructure modeling. Learn how to boost resiliency and plan power capacity effectively.Register now to secure your spot!
APS SRT6KRMXLI firmware update error
APC UPS Data Center & Enterprise Solutions Forum
Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send InviteCancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2024-11-2710:13 AM
APS SRT6KRMXLI firmware update error
Translator
Hello. I have an APS SRT6KRMXLI (AS1737371183). When updating the firmware via NMC, perhaps I forgot to turn off the load, but the firmware loaded into APC, the display showed the program update and then it said to press and hold the power button to turn off. But this does not work. Now when restarting, it also asks to press and hold the power button, but doing this does not help. Help restore the device to working order.
Now NMC works the same way, but the functionality of monitoring and managing the UPS itself is faulty. Attempts to restart the firmware update process are unsuccessful, the firmware is loaded into the UPS and that's it. There is also a connection with the UPS via ssh\ftp\telnet, but there is no sense in it.