APC Smart-UPS SRT 10000 - charge error - output groups off
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Posted: 2023-01-1208:06 AM
APC Smart-UPS SRT 10000 - charge error - output groups off
Hi all. So we had some kind of a power blip and our SRT 10000 is showing errors and basically offline. I've tried a reset according to instructions I found online but that didnt help. Is there anything else I can check for and if not, what would you say the best bet would be for getting this repaired outside of warranty 😞 I'm in Toronto Canada.
12 Critical Alarms Present
A battery charger fault exists.
The output power is turned off.
The battery power is too low to support the load; if power fails, the UPS will be shut down immediately.
Battery pack 1 disconnected.
Battery pack 2 disconnected.
Battery pack 3 disconnected.
Battery pack 4 disconnected.
Battery pack 5 disconnected.
Battery pack 6 disconnected.
Battery pack 7 disconnected.
Battery pack 8 disconnected.
Battery pack 9 disconnected.
4 Warning Alarms Present
The power for the main outlet group, Unswitched Group, is off.
The power for switched outlet group 1, Outlet Group 1, is off.
The power for switched outlet group 2, Outlet Group 2, is off.
The power for switched outlet group 3, Outlet Group 3, is off.