APC Smart-UPS C1500

[supportjbitsolutionscom]

Hello,

    I am having a touch time registering the following APC UPS.

Model SMC1500C

S/N: 0S2446L06328

I was not able to enter this information on the website, however I Was able to scan the QR code and register it on my mobile under the same account of suppor@JBITsolutions.com.  However both on my mobile and on the site I am unable to see the UPS.  Can you please assist?

Thank you,

Jeremy J Gold

[Teken]

You may use this APC Resource Link to contact APC Technical Support:

https://idp.se.com/identity/needhelp?app=wF2MPrfRheJeuxs1T7QEDpantjy6JNea&lang=en&state=hKFo2SBERTUy...

Please do follow up as to root cause and how the problem was solved. As I’m sure the information will help the next person asking the same. 

Questions Ask . . . 👍