APC PDU SNMP v3 configuration error

[AltafAAlam]

Hello

I am currently facing challenges in monitoring the APC PDU ap8853 using SNMP traps or OIDs. Despite configuring SNMP v3 through the web console and setting up the SNMP trap receiver, I have not been able to receive any responses.

Here are the specific details of the SNMP v3 configuration that I have undertaken:

1. Enabled SNMP v3 access.
2. Edited the User profile, including Username, Privacy Passphrase, Authentication Passphrase, Authentication Protocol, and Privacy Protocol.
3. Enabled access and entered the hostname of the SNMP server.

Additionally, I attempted to monitor the PDU through the PowerNet MIB OIDs using PRTG monitor. Unfortunately, I am encountering a "No such instance " error. For your reference, I have attached relevant information regarding this issue.

Attempted OIDs:

• rPDU2DeviceConfigModule: .1.3.6.1.4.1.318.1.1.26.4.1.1.2
• rPDU2DeviceConfigName: .1.3.6.1.4.1.318.1.1.26.4.1.1.3

Details of the APC PDU ap8853:

• Model no: ap8853
• Rack PDU version: 7.0.6
• APC OS version: 7.0.4

[Teken]

Hi,

Just to be clear does the PRTG network monitor show / display all of the AP8853 regular metrics?!?!

[AltafAAlam]

the PRTG network monitor does not show any metrics.
I have set the Privacy Passphrase, Authentication Passphrase of 9 length and both are same. just to make sure it is satisfying all the needs or not?

[Teken]

As a sanity check I would enable and configure SNMP v1 using the default public setting to see if that works. If it does that means we can move forward to narrow down the possible SNMP v3 issues.