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Posted: 2023-10-1212:25 PM
AP9631. Firmware downgrade required
Hi all!
I updated the version on the AP9631 module to the maximum available on the website (Network Management Card 2 (NMC2) v7.1.2 Complete Firmware for Symmetra 3-Phase UPS with AP9630/31/35).
As a result, the module turned into a brick and cannot be seen by the UPS. I found a manual to fix the error: https://www.se.com/us/en/faqs/FA361197/ They write there that the version “Network Management Card v6.5.0 Firmware for Symmetra 3-Phase with AP9630/AP9631/AP9635” is needed; I can’t find it anywhere, the file has been deleted on the website. Please share the link