Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

AP9617 and Smart-UPS 3000 XL configuration

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • AP9617 and Smart-UPS 3000 XL configuration
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Erasmus_apc
Sisko Erasmus_apc
112
TheNotoriousKMP_apc
Sisko TheNotoriousKMP_apc
108
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-06-30 08:48 AM . Last Modified: ‎2024-03-07 02:34 AM

0 Likes
3
893
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-30 08:48 AM . Last Modified: ‎2024-03-07 02:34 AM

AP9617 and Smart-UPS 3000 XL configuration

Hi.

I have just finished upgrading the firmware on one of my AP9617 cards. Kudos to JonPro for all the help and the others that contributed along the way. So the hard part is next... configuring the shutdown of servers in sequence. Ideally, I would first shutdown the application servers (Backup, CRM, Development and ERP systems). Now maybe those should be grouped together? The database (SQL) should be next - in its own group though? Lastly, I would like my domain controllers to shutdown last and am thinking they should either be grouped together or broken out into their own groups. After all that being stated, here is what it would like:

Group A (backup, crm, development, erp) shutdown 1st
Group B (SQL) shutdown 2nd
Group C (Secondary DC) shutdown 3rd
Group D (Primary DC) shutdown 4th

On startup, reverse the order - it's not critical as at the moment, we don't do have them do that. An old legacy Air Conditioning issue lead to 'more control' over the start up. I am not sure the manager wants to change this as of yet.

Some questions I have are:

Which version of Powerchute would I require?
How long do I need to give each group before the next groups starts the shutdown sequence?
Once the shutdown is started can it be aborted or is that not recommended?

Please bear with my lack of knowledge as I am just learning about this kind of configuration.

Thanks in advance for any and all answers or recommendations!

--james

Labels
  • Labels:
  • UPS Management Devices & PowerChute Software
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
Anonymous user
Not applicable

Posted: ‎2021-06-30 08:48 AM . Last Modified: ‎2024-03-07 02:34 AM

0 Likes
0
893
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-30 08:48 AM . Last Modified: ‎2024-03-07 02:34 AM

Hi.

Has anyone some ideas to share regarding this thread?

Thanks in advance.

--james

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 3
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-30 08:48 AM . Last Modified: ‎2024-03-07 02:34 AM

0 Likes
0
893
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-30 08:48 AM . Last Modified: ‎2024-03-07 02:34 AM

Hi James,


We would be needing more information in order for us to assist you better and hopefully answer your questions. From your post above you've mentioned about grouping, does it mean that groups A, B, C and D are four different computers? I've listed the things that would help us offer a solution below.

Which version of Powerchute would I require?
Typically if a customer is using a Network Management Card on their UPS the recommended software would be PowerChute Network Shutdown(PCNS), there is a free and a fee based PCNS available from APC. Please see the Operating System Compatibility Chart of PCNS by clicking on this link -- [PCNS Compatibility Chart|http://www.apcmedia.com/salestools/SJHN-7AYQNP_R13_EN_SRC.zip]. You can also click on this link to know the different PCNS that we are offering -- [https://www.apc.com/products/family/index.cfm?id=127]. For the paid version of PCNS this is commonly used if the operating system has virtualization on it like VMWare and Hyper-V.

How long do I need to give each group before the next groups starts the shutdown sequence?
This would depend on the runtime available on your UPS and how would you shutdown the computers. Using our software you can perform graceful shutdown either on UPS Low Battery Duration or after the UPS has been On Battery for a certain amount of time. Using any of the two option would still lead us to one thing, do the UPS have an ample amount of runtime to make sure that all computers are off before turning itself off.

Once the shutdown is started can it be aborted or is that not recommended?
Once the Operating System receives a shutdown signal from the UPS and it started it the process could not be aborted.

Let's say that Group A to D are four different computers and then they all have PCNS installed on them. One scenario that we can do is to turn them off after the UPS has run on battery for 5, 10, 15 and 20 minutes respectively. Once the UPS runs on battery and it hit the marked timings PCNS would tell the computers to perform a shutdown until all of the machines are all turned off. PCNS can also be set to turn off the UPS once the server shutsdown, you might want to do this on the last computer that would turn off or else it can cause the UPS to shut off unexpectedly.

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-30 08:48 AM . Last Modified: ‎2024-03-07 02:34 AM

0 Likes
0
893
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-30 08:48 AM . Last Modified: ‎2024-03-07 02:34 AM

Hi JonPro.

The groups were based on function of the servers. Application servers should shutdown first, therefore a group containing the application servers made sense to me. SQL supports several of the servers in the group A so I thought a separate group, B, would be best for the SQL server. Now, when it came to the domain controllers I wasn't really sure if I should shut them both down at the same time or put them in separate groups.

Next, I looked at the load on the Smart-UPS 3000 units: 1 has a 60% load and the other a 30% load. The reason for the difference is some things (such as a firewall or PC used for testing, etc) have a single power supply so I wasn't too worried about them. What we have done is to make sure that servers with redundant power supplies are split across the 2 UPS units.

So I guess to start with I need to confirm my thoughts about grouping the servers and then figuring out the shutdown times and events and such.

--james

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-30 08:48 AM . Last Modified: ‎2024-03-07 02:34 AM

0 Likes
0
894
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-30 08:48 AM . Last Modified: ‎2024-03-07 02:34 AM

Hi.

Has anyone some ideas to share regarding this thread?

Thanks in advance.

--james

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of