Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Notifications
Login / Register
Community
Community
Notifications
close
  • Forums
  • Knowledge Center
  • Events & Webinars
  • Ideas
  • Blogs
Help
Help
  • Explore Community
  • Get Started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Sustainability
Sustainability

Join our "Ask Me About" community webinar on May 20th at 9 AM CET and 5 PM CET to explore cybersecurity and monitoring for Data Center and edge IT. Learn about market trends, cutting-edge technologies, and best practices from industry experts.
Register and secure your Critical IT infrastructure

AP8959 no web management available

APC UPS Data Center & Enterprise Solutions Forum

Schneider, APC support forum to share knowledge about installation and configuration for Data Center and Business Power UPSs, Accessories, Software, Services.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Schneider Electric Community
  • APC UPS, Critical Power, Cooling and Racks
  • APC UPS Data Center & Enterprise Solutions Forum
  • AP8959 no web management available
Options
  • Subscribe to RSS Feed
  • Mark Topic as New
  • Mark Topic as Read
  • Float this Topic for Current User
  • Bookmark
  • Subscribe
  • Mute
  • Printer Friendly Page
Invite a Co-worker
Send a co-worker an invite to the portal.Just enter their email address and we'll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Experts
User Count
BillP
Administrator BillP Administrator
5060
voidstar_apc
Janeway voidstar_apc
196
Erasmus_apc
Sisko Erasmus_apc
112
Teken
Spock Teken
109
View All

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
Solved Go to Solution
Back to APC UPS Data Center & Enterprise Solutions Forum
Solved
Anonymous user
Not applicable

Posted: ‎2021-06-27 11:49 PM . Last Modified: ‎2024-03-18 11:49 PM

0 Likes
10
2379
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-27 11:49 PM . Last Modified: ‎2024-03-18 11:49 PM

AP8959 no web management available

hi, I have a AP8959, and I cannot reach the web management anymore. The telnet access is still enabled and available.

Reading on this forum, I am not sure what to do... I cannot find a telnet command to reset the web interface. is there?

maybe a stupid question, but when I do a firmware upgrade will the connected devices get a power reboot too? or do the ports stay in the state they are?

thanks,

rob

Switched Rack PDU
Model Number: AP8959
Serial Number:
Hardware Revision: 02
Manufacture Date: 05/21/2013
Firmware Rack PDUAPC OS (AOS)Boot Monitor
Version: 5.1.6 5.1.9 1.0.2
Date: Oct 15 2012 Oct 15 2012 Jan 21 2010

Labels
  • Labels:
  • Racks, Rack Accessories, & Cooling
  • Tags:
  • admin
  • ap8959
  • interface
  • web
Reply

Link copied. Please paste this link to share this article on your social media post.

  • All forum topics
  • Previous Topic
  • Next Topic

Accepted Solutions
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-27 11:50 PM . Last Modified: ‎2024-03-18 11:49 PM

0 Likes
0
2379
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-27 11:50 PM . Last Modified: ‎2024-03-18 11:49 PM

Hi Rob,

Okay, so first, here are the instructions. You'll want to refer to any "NMC2" methods-> http://www.apc.com/us/en/faqs/FA156106

If you're on windows, you can just run the .exe. Your web interface will change a bit but the CLI will remain the same for the most part, just some new commands added.

I'll send you a message with the firmware download.

Let me know if any questions!

See Answer In Context

Reply

Link copied. Please paste this link to share this article on your social media post.

Replies 10
BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-27 11:49 PM . Last Modified: ‎2024-03-18 11:49 PM

0 Likes
0
2380
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-27 11:49 PM . Last Modified: ‎2024-03-18 11:49 PM

Hi Rob - what error do you receive when trying to use the web management interface - meaning do you receive an error or does it time out completely? Just trying to understand what state the unit is in. Where did you copy/paste that info from if not the web? Or did you copy/paste it from a group status page with chained PDUs connected to it?

I'd be interested to see what the telnet screen says as soon as you log in if you can share that and we can go from there. Need to see if this is a firmware issue or something else. 

In telnet, the output of the dir and web commands would be helpful as well.

We should be able to fix this somehow. If a firmware upgrade is required, no outlets will be rebooted or affected. Only the management interface itself will reboot.

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-27 11:50 PM . Last Modified: ‎2024-03-18 11:49 PM

0 Likes
0
2380
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-27 11:50 PM . Last Modified: ‎2024-03-18 11:49 PM

Hi Angela,

The webmanagement just does not give any reponse, times out, or at least it does on port 80 I am expecting it should work on.

The info I copied from the other system that is working, in the same rack.

Please find the telnet info below:

Password  : **********

American Power Conversion               Network Management Card AOS      v5.1.9
(c) Copyright 2010 All Rights Reserved  RPDU 2g                          v5.1.6
-------------------------------------------------------------------------------
Name      : Unknown                                   Date : 17.08.2016
Contact   : Unknown                                   Time : 17:49:40
Location  : Unknown                                   User : Administrator
Up Time   : 167 Days 21 Hours 43 Minutes              Stat : P+ N4+ N6+ A+


Type ? for command listing
Use tcpip command for IP address(-i), subnet(-s), and gateway(-g)

apc>dir

apc>dir
E000: Success
--wx-wx-wx  1 admin      admin      2289152 Oct 15 2012   apc_hw05_aos_519.bin
--wx-wx-wx  1 admin      admin      1813892 Oct 15 2012   apc_hw05_rpdu2g_516.bin
-rw-rw-rw-  1 admin      admin        45000 Aug 17 17:50  config.ini
drwxrwxrwx  1 admin      admin            0 Mar  5 2000   db/
drwxrwxrwx  1 admin      admin            0 Jul 23 2013   ssl/
drwxrwxrwx  1 admin      admin            0 Jul 23 2013   ssh/
drwxrwxrwx  1 admin      admin            0 Jul 23 2013   logs/
drwxrwxrwx  1 admin      admin            0 Jul 23 2013   sec/
drwxrwxrwx  1 admin      admin            0 Jul 23 2013   dbg/
drwxrwxrwx  1 admin      admin            0 Jul 23 2013   lang/
drwxrwxrwx  1 admin      admin            0 Jul 23 2013   pdu/
drwxrwxrwx  1 admin      admin            0 Jul 23 2013   rms/

apc>web
E000: Success
Service:     http
Http Port:     80
Https Port:     443

apc>

thanks,

rob

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-27 11:50 PM . Last Modified: ‎2024-03-18 11:49 PM

0 Likes
0
2380
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-27 11:50 PM . Last Modified: ‎2024-03-18 11:49 PM

Hi Rob,

Before we do anything drastic, if you can say that there is no issue with your browser (proxy setting, for example) and you feel like you've ruled that out, I would start by simply rebooting the management interface, which as we discussed you can do safely without affecting the PDU. We know telnet is working OK so I wonder if there is an issue with the web server. I see the PDU has been up for 167 days so that is why I'd try first.

To do this, you can go in via telnet and type reboot then it will ask you to type YES to confirm where it will carry out the reboot. Try and see if the web is working after that.

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-27 11:50 PM . Last Modified: ‎2024-03-18 11:49 PM

0 Likes
0
2380
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-27 11:50 PM . Last Modified: ‎2024-03-18 11:49 PM

that did the trick. thanks a lot!

r

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-27 11:50 PM . Last Modified: ‎2024-03-18 11:49 PM

0 Likes
0
2380
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-27 11:50 PM . Last Modified: ‎2024-03-18 11:49 PM

It is not required but I did want to let you know your PDU is several firmware versions old now and we have a newer version available (6.4.0), with one coming out within a few weeks too (6.4.4). I'd consider the upgrade "major" in the sense that the web UI changes and the system is much more powerful (multiple user logins, onboard firewall, better debugging, many security fixes), but you certainly don't have to upgrade if you don't want to. I am not sure if you have any other devices with our newer UI but if you are interested in more details about the upgrade and how to do it, let me know. 

Reply

Link copied. Please paste this link to share this article on your social media post.

Anonymous user
Not applicable

Posted: ‎2021-06-27 11:50 PM . Last Modified: ‎2024-03-18 11:49 PM

0 Likes
0
2380
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-27 11:50 PM . Last Modified: ‎2024-03-18 11:49 PM

sounds good to me, please advise, I will upgrade the firmware.

rob

Reply

Link copied. Please paste this link to share this article on your social media post.

BillP
Administrator BillP Administrator
Administrator

Posted: ‎2021-06-27 11:50 PM . Last Modified: ‎2024-03-18 11:49 PM

0 Likes
0
2380
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2021-06-27 11:50 PM . Last Modified: ‎2024-03-18 11:49 PM

Hi Rob,

Okay, so first, here are the instructions. You'll want to refer to any "NMC2" methods-> http://www.apc.com/us/en/faqs/FA156106

If you're on windows, you can just run the .exe. Your web interface will change a bit but the CLI will remain the same for the most part, just some new commands added.

I'll send you a message with the firmware download.

Let me know if any questions!

Reply

Link copied. Please paste this link to share this article on your social media post.

billmr
billmr
Cadet

Posted: ‎2025-01-23 10:52 AM

0 Likes
0
499
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2025-01-23 10:52 AM

is there any place I can still get updated firmware for ap8959 ?

Reply

Link copied. Please paste this link to share this article on your social media post.

eazysnatch
Crewman eazysnatch
Crewman

Posted: ‎2025-02-15 03:11 PM

0 Likes
0
369
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2025-02-15 03:11 PM

I'm also searching for a AP8959EU3 firmware.


apc>about
E000: Success
Hardware Factory
---------------
Model Number: AP8959EU3
Serial Number: ZA1111001741
Hardware Revision: 02
Manufacture Date: 03/07/2011
MAC Address: 00 C0 B7 57 63 83
Management Uptime: 0 Days 0 Hours 11 Minutes

Network Management Card
---------------
Model Number: AP9537
Serial Number: ZA1110025813
Hardware Revision: 05
Manufacture Date: 03/04/2011

Application Module
---------------
Name: rpdu2g
Version: v5.1.1
Date: Dec 13 2010
Time: 17:23:54

APC OS(AOS)
---------------
Name: aos
Version: v5.1.4
Date: Jun 17 2010
Time: 13:46:21

APC Boot Monitor
---------------
Name: bootmon
Version: v1.0.2
Date: Jan 21 2010
Time: 13:35:57

Reply

Link copied. Please paste this link to share this article on your social media post.

eazysnatch
Crewman eazysnatch
Crewman

Posted: ‎2025-02-16 02:06 PM

0 Likes
0
369
  • Mark as New
  • Bookmark
  • Subscribe
  • Mute
  • Subscribe to RSS Feed
  • Permalink
  • Print
  • Email to a Friend
  • Report Inappropriate Content

Link copied. Please paste this link to share this article on your social media post.

Posted: ‎2025-02-16 02:06 PM

I was able to upgrade very old APC PDU AP8959EU3 with 5.1 firmware with: 

apc_hw05_aos712_rpdu2g714_bootmon109.exe

https://www.apc.com/ca/en/download/document/APC_RPDU2G_714_EN/


apc>about
E000: Success
Hardware Factory
---------------
Model Number: AP8959EU3
Serial Number: ZA1111001741
Hardware Revision: 02
Manufacture Date: 03/07/2011
MAC Address: 00 C0 B7 57 63 83
Management Uptime: 0 Days 5 Hours 47 Minutes

Network Management Card
---------------
Model Number: AP9537
Serial Number: ZA1110025813
Hardware Revision: 05
Manufacture Date: 03/04/2011

Application Module
---------------
Name: rpdu2g
Version: v7.1.4
Date: May 23 2024
Time: 11:02:39

APC OS(AOS)
---------------
Name: aos
Version: v7.1.2
Date: Mar 21 2023
Time: 17:34:00

APC Boot Monitor
---------------
Name: bootmon
Version: v1.0.9
Date: Mar 27 2019
Time: 16:23:06

 

Reply

Link copied. Please paste this link to share this article on your social media post.

Preview Exit Preview

never-displayed

You must be signed in to add attachments

never-displayed

 
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this board after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2025 Schneider Electric

This is a heading

With achievable small steps, users progress and continually feel satisfaction in task accomplishment.

Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.

of