AP7960 not working

Anonymous user · ‎2021-07-09

L1-3 showing solid amber.

No power from any of the outlets.

Display not showing anything.

Reset/power cycle did nothing.

Do I have any hope?

mitsmith_apc · ‎2021-07-09

Hi Tyler,

Power cycling is the most common troubleshooting step for our PDU's and solves most problems however, I want to get a clear idea of how the unit is functioning. Are there any lights from the network port LED's. Have you tried logging in locally to the PDU? Maybe take a picture and report back so I can get a clear picture of what the status of the PDU is.

See Answer In Context

mitsmith_apc · ‎2021-07-09

Hi Tyler,

Power cycling is the most common troubleshooting step for our PDU's and solves most problems however, I want to get a clear idea of how the unit is functioning. Are there any lights from the network port LED's. Have you tried logging in locally to the PDU? Maybe take a picture and report back so I can get a clear picture of what the status of the PDU is.