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PowerChute Network Shutdown for Windows problem

APC UPS Data Center Backup Solutions Forum

Schneider Electric support forum for Data Center UPS, software and services including our APC offers designed to share knowledge, installation, configuration, and general product use.

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mikehorizon_apc
Cadet
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1
90

PowerChute Network Shutdown for Windows problem

This was originally posted on APC forums on 3/20/2009


Hello,

we have 3 APC UPS with network management cards. I'm tring to install PowerChute Network Shutdown for Windows but when I got to the finish it says:

Registration Results Could not confirm supported Smart-UPS at ip x, Could not confirm supported Smart-UPS at ip y, Could not confirm supported Smart-UPS at ip z

Can someone tell me what is the problem and how to fix it?

Thank you in advance.

Message was edited by: mikehorizon

Message was edited by: mikehorizon


Accepted Solutions
BillP
Administrator Administrator
Administrator
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90

Re: PowerChute Network Shutdown for Windows problem

This reply was originally posted by Angela on APC forums on 3/20/2009


are you doing a custom installation of PCNS (configuring the PCNS installation to monitor multiple network management cards)? Which Windows OS are you installing this on? what models of UPS are you using with these network management cards?

See Answer In Context

1 Reply 1
BillP
Administrator Administrator
Administrator
0 Likes
0
91

Re: PowerChute Network Shutdown for Windows problem

This reply was originally posted by Angela on APC forums on 3/20/2009


are you doing a custom installation of PCNS (configuring the PCNS installation to monitor multiple network management cards)? Which Windows OS are you installing this on? what models of UPS are you using with these network management cards?