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After re-installing the Floating License Manager and LMAdmin software, I receive this error manager when launching the Floating License Manager app.1). I installed the Visual C++ 2005 SP1 Redistribute Package during the Floating License Manager insta…View more
ION Setup Version 3.0.14155.03After making a basic setup change to an ION8650 meter the customer is prompted to enter the device's password. Unfortunately, ION Setup is only allowing them to enter 6 digits. The meter's password is actually 8 digits. …View more
I have a customer who is interested in separating the PME application from the PME database and Reporting database using VMware virtual machines. Is there documentation other than the "Power Monitoring Expert 8.1 Installation Guide" that covers this …View more
Is it possible for two or more users to work in the VIP at the same time? After USER #1 opens the VIP USER #2 gets a VIP is locked message.
I have a customer with five PowerLogic E5600 Energy Meters that have been in storage for 4 years. They are replacing the batteries since the voltage is less than 3.6 volts and its likely the firmware is out of date. Where can the latest firmware be d…View more
A customer's PME v 7.2.2 server was scanned for security vulnerabilities using Nessus vulnerability management software . The information below was included in the vulnerability report. Is Apache Server installed by the PME installer or is Apache Ser…View more
AlarmWorX32 sends emails every one to two minutes notifying the users included in the Action Set that the alarm has "Returned to Normal Condition" essentially flooding their email inbox with thousands of emails. Has anyone had this problem with Alarm…View more
The DGLux software is being used as an add-on to ION-EEM. Within Schneider Electric (SE) this software is known as Advanced Visualization Module (AVM). The software is Adobe flash based and SE has a partnership with the creator of the software, DGLog…View more
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