MTN670802 - the device did not respond in appropriate time

[Raul_Vasvari]

Hello, 

In a KNX installation with several types of equipment, we have a problem downloading MTN670802 because it gives error "the device did not respond in appropriate time". This only happens with this product, the other products can be downloaded without problems.

Any idea how to fix this error?

I mention that there is only one KNX line, the client uses ETS5.7.7 (build1428)

  

[Thomas_Rohde]

Hi Raul,

did you made a isolated test just to exclude a topic within the installation?
I mean with isolated ... KNX PS + Interface + PB-Interface.

[Cristiano_Carli_Ballola]

Hello Raul,

the ETS error message is mentioning 1.1.53 as individual address while the screen shot you have posted is related to a 1.1.43 push button interface.
Are you sure you are considering the correct device?

[Raul_Vasvari]

Hi Thomas, 

Yes we did, and in this situation we cand download them. But I dont think is a instalation issue becouse all the other products in this instalation work without problems. We only have a problem with the button interface. 

[Raul_Vasvari]

Hi Cristiano, 

Of course. We get this error on all push button interfaces. The other devices present in instalation are working properly. 

[Thomas_Rohde]

Hi Raul,

just to be sure ... the interface has also 1.1.x, right?

[Raul_Vasvari]

Hi Thomas,

We use a USB interface with the adress 1.1.222