Unable to add Processor assembly after upgrading from V2.4.10 to V2.4.17 or later versions.

[sesa145614_brid]

I have processor assembly which worked fine on V2.4.10 but can not be selected after upgrading SmartConnector to V2.4.17. (I rebuilt the assembly with V2.4.17.)

Is there any code changes needed between these two versions?

 

I

[JeffBowman · Accepted solution]

Hello!

Prior to 2.4.17 Smart Connector was built as a 64-bit process, but was only running as a 32-bit process due to a wrong build setting. This was causing significant performance issues in extensions that made heavy use of the in-memory cache. In 2.4.17 this setting was fixed, and now the Smart Connector service runs as a 64-bit service by default. This had the unintended consequence of breaking extensions that had a dependency on a 32-bit only .dll, which would be my guess as to why this is no longer working for you.

If this is the case, or if you are not sure; at the download center on www.smartconnectorserver.com we have now included a 32-bit runtime for the Smart Connector service .exe. Download this file for the version of Smart Connector you have installed on your machine, and replace the Mongoose.Service.exe file in your install directory with the one from the below link. There is also a readme in the same directory that explains what this file is for, and how to use it.

https://www.smartconnectorserver.com/DownloadCenter/Contents/mongoose/v2.4/32-bit%20Only

Let me know if this doesn't work or you have additional questions

Best Regards,

-Jeff

[sesa145614_brid]

Hi Jeff,

Yes, this is the solution!

I used the x86 version of Mongoose.Service.exe and it showed the selection of the Update Processor. I also built the assembly as x64 and it worked fine with the relased verion.

Thank you!

Juh