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Errors when reading some trend samples

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APA
Lieutenant JG APA Lieutenant JG
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Posted: ‎2022-08-25 12:08 AM

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‎2022-08-25 12:08 AM

Errors when reading some trend samples

 

Following error occurs on some trend logs with Get TrendSamples

 

chrome_Sm3wCw7XAN.png

 

Some logs works as expected but some return code 500 and the error message.

 

But if I rename the log to something else in Workstation and try again with the new id it works just fine?

 

Any help or ideas how to fix this without renaming logs?

 

 

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SteveGregory
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Posted: ‎2022-08-26 09:08 PM . Last Modified: ‎2022-08-26 09:11 PM

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‎2022-08-26 09:08 PM

Same issue?

 

https://community.se.com/t5/SmartConnector-Forum/Unexpected-character-encountered-while-parsing-valu... 

 

I believe that a newer version fixed my issue. You can also try clearing your in memory cache. See screen shot.

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APA
Lieutenant JG APA Lieutenant JG
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Posted: ‎2022-09-21 01:12 AM

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‎2022-09-21 01:12 AM

It is a similar issue yes. But we already had newer version than that post.

 

Is there anything I should know before clearing the memory cache?  Or is it safe to do? I mean that there are multiple users using that Smart Connector.

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Posted: ‎2022-10-12 06:41 PM

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‎2022-10-12 06:41 PM

I can't answer that, not knowing your setup, but it is unlikely to cause any issues.

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