APC 1500VASmart UPD Error Code

[pbraker1]

We bought the APC 1500VA Smart UPS on June 9, 2023.  It isn't working and showing the error code B.04.  Would you please send a new unit to replace this.  According to our amazon purchase, there is a 3 year warranty.

Thank you

Pamela Braker

Usa Collision

602.861.1919

pamela@usacollision.com

[alexben]

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@pbraker1clinic dubai wrote:

We bought the APC 1500VA Smart UPS on June 9, 2023.  It isn't working and showing the error code B.04.  Would you please send a new unit to replace this.  According to our amazon purchase, there is a 3 year warranty.

Thank you

Pamela Braker

Usa Collision

602.861.1919

pamela@usacollision.com

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Here’s a brief response for the forum:

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Hi,

Sorry to hear about the issue with your APC 1500VA Smart UPS. Error code B.04 typically indicates a problem with the UPS. Since it's under warranty, you should contact APC or Amazon customer support directly to arrange a replacement. Be sure to have your purchase details and warranty information handy.

Best of luck!