Activate your SmartConnect Subscription

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If you have purchased your subscription through a local reseller, you will receive your activation code via email.

Follow the steps below to activate one or multiple subscriptions in the Web Portal:

1. In the Subscription Overview page, click the Activate Code button and enter the Activation Code you received via email.
2. In the Your activated plans dialog, verify that the correct plan is displayed. Click Next.
3. In the Assign to device dialog, select one or more devices from the list and click Next to assign your plan to the selected device(s).
4. In the Confirm assigned plan dialog, ensure that your details are correct and click Confirm. 

NOTE: Once you have assigned a plan to a device, you cannot change it.

5.  In the Success dialog, you will receive acknowledgment that your plan has successfully been assigned to your chosen device.

NOTES:

• SmartConnect appends an extension license term to ensure that your new license starts on the expiration of your current one. For example, Standard-to-Standard, or Advanced-to-Advanced.
• An upgrade license is also offered by SmartConnect if you wish to upgrade from the Standard plan to the Advanced. The Advanced plan will start immediately.
• You can also assign to a lower license, for example from the Advanced plan to the Standard. The Standard plan starts once the Advanced license has fully expired.