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EcoStruxure IT Support
Submit a support request for additional assistance with EcoStruxure IT software.
Select your language from the translate dropdown in the upper right.
The desktop client of IT Advisor is localized into eleven languages and supports most left-to-right languages, including double-byte languages. The single installer will place all language resources on your computer. Language, measurement units, date, and number formats are selected based on your computer's regional settings. IT Advisor clients, using different regional settings, can work with the same server simultaneously. The server will take care of converting formats and measurement units for you.
Go to the operating system (OS) instructions for information on how to change the regional settings. It is possible to start the client in a different language by overriding regional settings.
Tip
Make sure you understand the language settings, if you are working in a multinational company.
It is necessary to understand the difference between the application content and user generated content. Product names, user names, work order names will remain exactly as they were created.
For example, an English user has created a work order with the default name "New Work Order". This name is stored and would not be translated. If a Japanese user creates a work order, the default name would be given in Japanese.
The standard tasks and fields in a work order will be translated, while user comments will remain as entered.
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Same work order viewed by English and Japanese user.
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