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Not all TRV's in Away mode

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Posted: ‎2023-09-27 04:19 AM . Last Modified: ‎2023-09-27 04:48 AM

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Posted: ‎2023-09-27 04:19 AM . Last Modified: ‎2023-09-27 04:48 AM

Not all TRV's in Away mode

I recently had an new CH installation and I specced out the Drayton Wiser HUB and TRV's to be included.
It all seems to be working fine apart from 3 of the TRV's don't see to want to go into "Away mode"

They work when needed on demand and on schedule perfectly, but if I set the system (using the app) to "Away mode" then all the TRV's apart from 3 change to show room temp and below that the away mode set temp of 15 degrees.

The 3 that don't (always the same ones) change show the room temp and below that the scheduled set temp and the next schedule time.

 

Sorry for the waffling post but couldn't think of a more simpler way of decribing it.

 

Any ideas?

Regards Brian
(Hub 2, 15 TRV's, 2 rooms stats and 3 extenders)
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BrianT58
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Posted: ‎2023-10-05 01:23 AM

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Posted: ‎2023-10-05 01:23 AM

Well the set point for away mode on my system is 15° and almost all of the TRV's (15 of them) are reporting room temps of between 18.5° and 21°.....but your suggestion made me check something else and guess what the problem is now resolved.
in the rooms where the "Away mode" wasn't showing the scheduled temp was also 15° and in the other rooms it was 16°. So I've changed the scheduled set point to 16° and now all are showing "Away Mode".
So indirectly thank you! 😂

Regards Brian
(Hub 2, 15 TRV's, 2 rooms stats and 3 extenders)

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Fozzie1960
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Posted: ‎2023-10-04 06:21 AM

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Posted: ‎2023-10-04 06:21 AM

I had a similar issue. My memory is a bit sketchy, but I'm sure Tech Support advised that this was normal behaviour because the set point in the rooms not in "Away mode" was lower than the "Away mode" temperature.

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BrianT58
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Posted: ‎2023-10-05 01:23 AM

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Posted: ‎2023-10-05 01:23 AM

Well the set point for away mode on my system is 15° and almost all of the TRV's (15 of them) are reporting room temps of between 18.5° and 21°.....but your suggestion made me check something else and guess what the problem is now resolved.
in the rooms where the "Away mode" wasn't showing the scheduled temp was also 15° and in the other rooms it was 16°. So I've changed the scheduled set point to 16° and now all are showing "Away Mode".
So indirectly thank you! 😂

Regards Brian
(Hub 2, 15 TRV's, 2 rooms stats and 3 extenders)
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