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Need Help

Schneider Electric Wiser Forum

Connect with Wiser Smart Home solution experts in the Schneider Electric Wiser forum. Discuss tips on features, updates, installation, and how to get the most out of your Wiser products.

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InflationEngineeringLtd
Cadet
0 Likes
3
682

Need Help

We are the supplier as well as user of Wiser HD and Wiser Mobile apps supported equipment. Earlier we installed from Play Store and Apple Store. From last few days we can't find those apps on same store. We don't know there is alternative replace available or not. If available then how can we get solution for this? Please suggest us as soon as possible.

Tags (1)

Accepted Solutions
KCWong
Lieutenant JG Lieutenant JG
Lieutenant JG

Re: Need Help

Hello @InflationEngineeringLtd,

 

I think you may have the C-Bus system connected with Wiser 1 or 1.5. Please refer to this thread for the detail.

 

https://www.cbusforums.com/threads/wiser-1-and-wiser-1-5-mobile-app-update.9846/

See Answer In Context

Tags (1)
3 Replies 3
Yi_HU
Schneider Alumni (Retired)
Schneider Alumni (Retired)
0 Likes
0
640

Re: Need Help

Wiser does not belong to Digital Building Field Device, pls contact with Home & Distribution Division. 

Tags (1)
nischaypond
Ensign Ensign
Ensign
0 Likes
0
599

Re: Need Help

Hello @InflationEngineeringLtd  Which country are you based in? Please write me an email at nischay.ponnanna@se.com to get access to the Wiser Mobile apps.

 

Thanks 

Tags (1)
KCWong
Lieutenant JG Lieutenant JG
Lieutenant JG

Re: Need Help

Hello @InflationEngineeringLtd,

 

I think you may have the C-Bus system connected with Wiser 1 or 1.5. Please refer to this thread for the detail.

 

https://www.cbusforums.com/threads/wiser-1-and-wiser-1-5-mobile-app-update.9846/

Tags (1)