Need Help

Anonymous user · ‎2021-08-24

We are the supplier as well as user of Wiser HD and Wiser Mobile apps supported equipment. Earlier we installed from Play Store and Apple Store. From last few days we can't find those apps on same store. We don't know there is alternative replace available or not. If available then how can we get solution for this? Please suggest us as soon as possible.

KCWong · ‎2022-01-19

Hello @InflationEngineeringLtd,

I think you may have the C-Bus system connected with Wiser 1 or 1.5. Please refer to this thread for the detail.

https://www.cbusforums.com/threads/wiser-1-and-wiser-1-5-mobile-app-update.9846/

See Answer In Context

Yi_HU · ‎2021-09-01

Wiser does not belong to Digital Building Field Device, pls contact with Home & Distribution Division.

nischaypond · ‎2021-09-14

Hello @Anonymous user Which country are you based in? Please write me an email at nischay.ponnanna@se.com to get access to the Wiser Mobile apps.

Thanks

KCWong · ‎2022-01-19

Hello @InflationEngineeringLtd,

I think you may have the C-Bus system connected with Wiser 1 or 1.5. Please refer to this thread for the detail.

https://www.cbusforums.com/threads/wiser-1-and-wiser-1-5-mobile-app-update.9846/