Login problem in EcoStruxure Power software

[Soranmahabad]

Hello friends, I have installed the int-5.02 software, the login page opens when running, but the screen is white, and nothing can be seen to enter the information. Can anyone help me, what is the problem? In addition, I have installed the latest version of Net framework. Thankful

[Genghiz]

Hello,

Thanks for reaching this forum.

Can you please kindly enclose the image (snap) of the situation, and your system information.

This would help the team to understand and analyze your situation.

Regards,

Team – Ecodial Expert Support.

[Soranmahabad · Accepted solution]

Hello,

Fortunately, the problem was solved by updating the software to version 5.2. Thank you for your follow up and time.

Regards

Baha