Error when calculating project

[sub]

Hi,

I am using Ecodial 4.9.7 version.

When I press on Calculate button the error message "Error: Object reference not set  to an instance of an object" appear.

Is there any solution to this error.

Thanks,

[Genghiz]

Hello

Greeting for the day, and thanks for reaching us through the ‘EcoStruxure Power Design Forum.

To further understand the situation that you explained, can you please provide some more additional information by sharing the following items.

• Screen Snap
• Project File

This would help us in analyzing the situation, that you met.

Thanks & Regards,

Ecodial Expert Support.

[sub]

Hello,

Please find attached the project file.

[Genghiz]

Hello,

Thanks for the given project files; 

We will be proceeding for the further analysis and we will come back to you as soon as possible with our comments. 

Regards,

Ecodial Expert Support.

[Genghiz · Accepted solution]

Hello,

Thanks for the given time in analysing the ‘reported situation.’

The product development team has come up with a workaround for the situation that you have faced.

Suggestion/workaround:

Kindly please remove “the source circuit” and redefine the same again.

Doing this action; we can complete the calculation of the project without the ERROR message.

The modified project file is also enclosed here for your reference.

Cause:

This may be an issue of compatibility, derived from an old version. The further analysis and the fix are planned from the product development team.

Thanks,

Regards, Team - Ecodial Expert Support.

[sub]

Hello,

Thank you.

your solution solved the problem.

[JanetG]

Hi.  I'm having the same error message, but it isn't being resolved by removing and redefining the source object.  I have also tried changing the source object.  I downloaded the software today, so there shouldn't be any compatibility issues.  Any other suggestions?

Thanks