Ecostruxre Power Commission 2.26 Error Unautharized

[MajaStar]

Hello,

I've installed Ecostruxre Power Commission 2.26 and am having two issues. I can login, running the app as administartor, after a computer reboot. If I then close the app and open it again it it hangs on the start page flashing a red error unauthorized. If I reboot my computer it logs in fine. However once I login, I try to manually add a device which it can discover fine but then crashes on addding flashing again unauthorized. 

Any help appreciated.

Thanks,

[EPC_Leader · Accepted solution]

Hello 

Could you provide  the Windows version used ?

In addition, I advice you to contact your local Customer care center to have a deeper analysis of the issue

Thanks

[UdhayakumarAK · Accepted solution]

Hello @MajaStar 

Please attach EPC logs as well while contacting customer support.

Thanks!

[MajaStar]

Hello,

Thanks for your response, I will contact local support also.

My Windows version is Windows 10 Pro. 

Thanks,

[MajaStar · Accepted solution]

Hello,

Thanks very much for replying. 

Attached are the logs.

Kind Regards,