We Value Your Feedback!
Could you please spare a few minutes to share your thoughts on Cloud Connected vs On-Premise Services. Your feedback can help us shape the future of services.
Learn more about the survey or Click here to Launch the survey
Schneider Electric Services Innovation Team!
Power Distribution and Digital Support
Join experts & peers to learn, share and engage about the key trends of electrical distribution around safety, availability, efficiency and connectivity, as well as power standards & regulations. From design to implementation and operation, let’s discuss how digital and software are transforming your business and your day-to-day work.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2025-04-28 12:30 AM
I wanted to ask the community if someone have had this issues when installing the EcoStruxure Power Commission Software version (2.35.0). When trying to install this software, I get the following message: “The files required for the installation of Microsoft Visual C++ 2013 Redistributable (x86) have not been found. The installation will stop. This is probably due to a failed or cancelled download". I have tried separately and manually to install Microsoft Visual C++ 2013 Redistributable (x86), it installs it correctly but the error persists.
I have read in this forum that it could be a Schneider Modbus Driver problem, I have installed separately the Schneider Electric Modbus Driver Suite V14.13.0.0 version; and the problem remains. Has anyone had the same problem? Can someone please help me with a solution? Thanks.
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2025-06-10 11:30 PM
Hi @ingenidiaz ,
Try to get the full admin rights for the installation. This ensures it can access system folders and registry keys
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2025-04-28 04:59 AM
Hello @ingenidiaz, thank you for your post!
@EPC_Leader can you please advise @ingenidiaz ? Thank you in advance!
Link copied. Please paste this link to share this article on your social media post.
Link copied. Please paste this link to share this article on your social media post.
Posted: 2025-06-10 11:30 PM
Hi @ingenidiaz ,
Try to get the full admin rights for the installation. This ensures it can access system folders and registry keys
Link copied. Please paste this link to share this article on your social media post.
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.
With achievable small steps, users progress and continually feel satisfaction in task accomplishment.
Usetiful Onboarding Checklist remembers the progress of every user, allowing them to take bite-sized journeys and continue where they left.
of