Help Needed: UMAC 3.6.6 Crashing During Quantum to M580 Conversion

[ibrahim.rebouh]

Hello everyone,

I'm currently working on converting an application from Quantum (140 CPU 671 60 - 2.70) to M580 (H586060) using UMAC 3.3.6. I have exported the files to ZEF format and have tried using both Unity Pro 13.1 and Control Expert V16. However, every time I start the conversion process, UMAC crashes without giving any error messages.

Is there a step I might be missing or something else I should be aware of to prevent these crashes?

Thanks in advance for any assistance!

[Shaun_Nance]

I am running into this same issue. Were you able to figure out what was causing it?

[simon.bubenicek]

Hello,

I have the same issue, have you find any solution? Thanks

[ibrahim.rebouh]

Hello,

Yes so we contacted the developers at schneider and they informed us that UMAC uses resources from Control expert (Unity pro). These crashes happen when the version of UMAC and Control expert installed on your PC are not compatible.

In our case, we had the latest version of UMAC so we had to install Control Expert v16 on the PC (we previously had Unity pro XL 13.1) and the problem was solved.

If you have any other questions feel free to ask.

Wish you the best.

[ibrahim.rebouh]

Hello shaun,

Yes so we contacted the developers at schneider and they informed us that UMAC uses resources from Control expert (Unity pro). These crashes happen when the version of UMAC and Control expert installed on your PC are not compatible.

In our case, we had the latest version of UMAC so we had to install Control Expert v16 on the PC (we previously had Unity pro XL 13.1) and the problem was solved.

I hope you find this message useful, and if you have any other questions feel free to ask.

Wish you the best.