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Ecostruxure Control Expert V15.2 gives this error message on first startup after installation:
The service of the DTM catalog update failed.
Is there a hotfix or workaround for this?
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Hello everyone,
DTMs are software that we have in our computers. Sometimes there are conflicts or incompatibilities between DTMs.
The control expert, in your case, updates the DTM catalog of your PC, since the Control Expert is an FDT Contaider.
Advice:
To check if the problem lies in the CE or incompatibility problem of DTMs. I would recommend that you open another FDT container, as the Somove or the Soft from M&M FDT CONTAINER. If they open and update the catalog without problems, the problem is with the CE. I would advise you to uninstall and install All CE.
In the case of having the same behavior,...... the problem is with some DTM that you have installed on your computer. I would recommend that you install M&M's "Free" FDTRegEDIT. With this software you can see the installed DTMs and you can disable them from the registry so that the CE, then CE can see it and update all the DTM except that. If you disable one by one you will see which one gives you the error.
Good luck!!!
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