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Posted: 2022-09-2508:56 PM
Are you using the EcoStruxure Control Expert V15.1 and higher vesion?
When you install the software, there will be two Control Expert icons appeared on your desktop:
Control Expert
Control Expert Classic
If you double-click to launch the Control Expert icon, the software will ask for username & password. You need to setup this log in credentials from the Security Editor.
Security Editor is another software that comes with Control Expert after the installation.