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RobSK
RobSK Cadet
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Posted: ‎2023-05-16 03:07 AM

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Posted: ‎2023-05-16 03:07 AM

Architecture builder blank page

Hi to all

 

i'm having some problem with AB and specifically when i try to add a new CPU i have a completely blank page. Software is running under a Windows 10 VM and already tryied a reinstall

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Teaan
Lieutenant JG Teaan
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Posted: ‎2023-05-16 12:46 PM

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Posted: ‎2023-05-16 12:46 PM

Looking at the error at the bottom of the screen it might a language or regional setting issue, maybe double check that.

 

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RobSK
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Posted: ‎2023-05-17 01:08 AM

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Posted: ‎2023-05-17 01:08 AM

that's a warning and is related to a template , i think

 

i don't think that this kind of message stops the entire program

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Moulaye
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Posted: ‎2023-05-31 04:47 AM

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Posted: ‎2023-05-31 04:47 AM

Hi

 

this is a known bug on the Virtual machine unable to display the web page. In fact some pages of the tool has been built used web based technologies. Nevertheless, the solution we found and work VMWare ( not tested on Virtual Box), is to update the .NET framework to the last version.

 

Let me know if that work for you.

 

Best Regards

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RobSK
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Posted: ‎2023-05-31 06:31 AM

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Posted: ‎2023-05-31 06:31 AM

Thanks for the answer

 

.NET is already updated to version 4.8

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PrashantK
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Posted: ‎2024-03-11 07:15 PM

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Posted: ‎2024-03-11 07:15 PM

Hope you've resolved the issue by now but for the benefit of others, you need to go to VM settings, disable all options under virtualization engine (Virtualization Intel and Virtualize CPU performance). Also disable any 3d acceleration that might be enabled. Reboot the VM and it should display the missing elements.

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