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AOA server communication error

Industry Automation and Control Forum

This forum is addressing industrial automation design & engineering, operations, asset performance, cyber security and digital transformation for Plants & Machines.

YUSUFK
Lieutenant JG
Lieutenant JG

AOA server communication error

Dear Colleagues,

I would like to get communication error on the Augmented Operator Advisor .app(android-ios-windows) when there lost communication between AOA runtime/Nodered and AOA app.

The point is when I close the Runtime or NodeRed or both of them then there is no any warn on the app and we see the last value as if there were no any communication problem!
I think that can be bring big issue on the real works.

Do you have any idea how can we warn the app user when there lost communication between on .app and aoa runtime/node red?

Thanks in advance..

3 Replies 3
Rodrigo_Garcia
Administrator Administrator
Administrator
0 Likes
0
621

Re: AOA server communication error

Hello @Arvin , Do you know who can support on this? Thanks.

 

Regards.

Rodrigo G. 


Industrial Automation Community manager

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btekkiam
Lieutenant JG Lieutenant JG
Lieutenant JG
0 Likes
1
549

Re: AOA server communication error

Are you using the latest App (v2.6.1) on your tablet?

 

The app does show the connection status, and it blinks red when there is an issue - 

 

AOA Scr.png

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YUSUFK
Lieutenant JG
Lieutenant JG
0 Likes
0
526

Re: AOA server communication error

Dear Balaji,

 

I used the latest version of the app. as you specified.

The below connection status is blinking when the AOA runtime server is stopped as you said.

However, If you try to stop plc or Node-Red then the blink(connection status ) is not working.

There seems that the connection status object only checks the AOA server situation.

We have to develop some things which as checking the NodeRed and PLC communication in the app.

For example, The AOA server should close via a script or etc. when NodeRed or PLC communication has an issue.

 

 

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