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The Problem:+
This error message is the result of attempting to use a code generated by an older version of the ClearSCADA license generator in the latest version of the dongle field exchange utility.
121.jpg121.jpg
Primary cause(s):+
An old code, possibly from a saved email chain is getting pasted into the dongle field exchange utility.
Suggested solution(s):+
Go: Home Back
The Problem:+
This error message is the result of attempting to use a code generated by an older version of the ClearSCADA license generator in the latest version of the dongle field exchange utility.
121.jpg121.jpg
Primary cause(s):+
An old code, possibly from a saved email chain is getting pasted into the dongle field exchange utility.
Suggested solution(s):+
- Contact SCADACare for a new code.
- Important note regarding requirements - The user will need to provide us with a current locking code (see article or TRSS issued customer procedures) along with the TRSS issued serial number, which will begin with a D or an R and is proceeded by six (6) numeric digits.
- A code in conformance to the new dongle field exchange utility will be issued.
Go: Home Back
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