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Originally published on Geo SCADA Knowledge Base by sbeadle | February 14, 2024 06:00 AM
To maintain Geo SCADA Expert's position as a leading SCADA solution, we operate a policy of continuous development. This means that, periodically, we release Geo SCADA Expert Upgrades and Monthly Updates that:
If you have been provided with an update or upgrade, you will need to install it on your existing server(s) and clients:
Before you upgrade your system, you will need to obtain the required update files. These include updates for any extensions that you may be using with your system.
You can use the Server Status Tool to find out which extensions (if any) you have installed on a Geo SCADA Expert server. The installed extensions are listed in the General>Extensions section. You can also see information about the Version and the Publisher of each extension (see 'Extensions' in the 'General System Status Information' section of the Geo SCADA Expert Guide to the Server Status Tool).
For information about the extensions that are installed on a ViewX client, select the File menu followed by the Help option, and then the About option. This displays the About window. Select the Extensions tab to view a list of the extensions that are installed on the client.
If you right-click on an extension, you may be able to access an Update Information option. This option is only available if it has been provided by the Publisher, and may provide details and download information about any available updates.
If the Update Information option is unavailable, you should contact the Publisher. You can access the publisher's contact details by right-clicking on the extension and then selecting Support from the context-sensitive menu.
The Publisher may provide you with updates for the extension only. Alternatively, the extension may repackage Geo SCADA Expert, in which case both Geo SCADA Expert and the extension are upgraded together.
You can use the Server Status Tool to find out which DDK or SDK drivers (if any) you have installed on a Geo SCADA Expert server. In the General>Modules section, look at the Publisher details. Those modules that are not published by Schneider Electric are Third Party drivers which may be from an extension, DDK driver or SDK driver (see 'Modules' in the 'General System Status Information' section of the Geo SCADA Expert Guide to the Server Status Tool).
If you right-click on a Third Party module, you will be able to access a Support option. You may also be able to access an Update Information option (this option is only available if it has been provided by the Publisher). These two options may provide information that indicates whether the driver is a DDK or SDK driver. If not, they will provide contact details which you can use to get assistance.
There may be significant differences between your current and new versions of Geo SCADA Expert. For example, the new version may include changes to the database schema. These differences can affect any Third Party applications that you use with Geo SCADA Expert. So you may need to update your Third Party applications to be compatible with the new version of Geo SCADA Expert.
You can also find useful upgrading information on the Geo SCADA Expert installation disk. When you insert the disk and the Geo SCADA Expert display is shown, select the More Information option, and then select the Upgrading your existing Geo SCADA Expert installation option from the list provided. This displays a web page containing upgrading details and a link to the Upgrading Strategy information in the Resource Center.
You need to be aware that a WebX client is unable to connect to the system until you have installed the latest ActiveX control.
When you have made the recommended preparation, you can proceed to install your Geo SCADA Expert upgrade. Please refer to the section that describes your system architecture:
These instructions do not cover the new feature added in Geo SCADA 2021 which performs database version emulation to save database files in an older format for upgrade rollback. Please refer to the product help for details on using this feature.
When you have the appropriate update files for Geo SCADA Expert and any extensions, DDK drivers, and Third Party applications, you can upgrade your Geo SCADA Expert system.
ATTENTION: Read the Geo SCADA Expert release notes for your version of Geo SCADA Expert before starting the update process. The release notes may contain important details about installing updates for your specific version of Geo SCADA Expert.
In this section, we explain how to upgrade your Geo SCADA Expert servers using separate installers for:
To upgrade your lone Geo SCADA Expert server:
With correct preparation, you will:
For information on shutting down a server, see 'Start and Stop the System Server' in the Geo SCADA Expert Guide to Server Administration.
To install an extension, run the installer application supplied with the extension upgrade.
If you do not update all of the extensions, Geo SCADA Expert may not run correctly.
The Geo SCADA Expert update includes the latest version of drivers created by Schneider Electric. However, if your system has DDK drivers created by a Third Party organization, you will need to install the appropriate updates. This is because DDK drivers are associated with a specific version of Geo SCADA Expert---when you upgrade Geo SCADA Expert, the DDK drivers need to match the new Geo SCADA Expert version.
If you do not update all of the DDK drivers, Geo SCADA Expert may not run correctly.
For information on any Third Party applications that you use with Geo SCADA Expert, please contact the publisher of the application.
For information on restarting a server, see 'Start and Stop the System Server' in the Geo SCADA Expert Guide to Server Administration.
For information on enabling server emulation, see 'Server Emulation' in the Geo SCADA Expert Guide to Server Administration.
You have now upgraded your Geo SCADA Expert server and clients.
The below instructions apply to a Geo SCADA Expert system with clients, and those without. If you have a multi-server Geo SCADA Expert system that has clients, we recommend that you use server emulation during the upgrading process. Server emulation allows clients that are running older versions of Geo SCADA Expert to connect to a server that has been upgraded. By using server emulation, you can minimize the amount of time clients are unable to access the system during upgrading.
ViewX/WebX Clients:
If you are running a multi-server Geo SCADA Expert system without connected clients, you can omit steps 8, 14 and 15 from the list below.
ATTENTION: Read the Geo SCADA Expert release notes for your version of Geo SCADA Expert before starting the update process. The release notes may contain important details about installing updates for your specific version of Geo SCADA Expert.
To upgrade a multi-server Geo SCADA Expert system:
With correct preparation, you will:
You need to shutdown the Standby server first because:
When you upgrade a multi-server architecture, you will need to stop the Main server so that you can install the upgrade. When you stop the Main server, a Changeover occurs automatically, and one of the Standby servers switches to become Main.
During the Changeover, the drivers on the new Main server will start-up and begin scanning their devices. On larger systems, it can take a certain amount of time for the drivers to start. This can result in there being a delay before Geo SCADA Expert can resume scanning the devices again.
By upgrading all of the Standby servers before the Main server, you can apply the upgrades with just one Changeover taking place. This minimizes the amount of time that the drivers are unable to scan their associated devices.
If you upgraded a Main server before the Standby servers, multiple Changeovers may be required. This is because you would have to shutdown more than one Main servers (when you shutdown the first Main server, one of the Standby servers will switch to Main).
For information on shutting down a server, see 'Start and Stop the System Server' in the Geo SCADA Expert Guide to Server Administration.
To install an extension, run the installer application supplied with the extension upgrade.
If you do not update all of the extensions, Geo SCADA Expert may not run correctly.
The Geo SCADA Expert update includes the latest version of drivers created by Schneider Electric. However, if your system has DDK drivers created by a Third Party organization, you will need to install the appropriate updates. This is because DDK drivers are associated with a specific version of Geo SCADA Expert---when you upgrade Geo SCADA Expert, the DDK drivers need to match the new Geo SCADA Expert version.
If you do not update all of the DDK drivers, Geo SCADA Expert may not run correctly.
For information on any Third Party applications that you use with Geo SCADA Expert, please contact the publisher of the application.
This allows the clients to connect to the Standby server, even though they are running an older version of Geo SCADA Expert.
The server that was formerly the Main server has now stopped.
To upgrade your Geo SCADA Expert client:
With correct preparation, you will:
** Specifically, check whether there are any changes to the startup XML file for ViewX, which is often used for multi-head setup.
To install an extension, run the installer application supplied with the extension upgrade.
If you do not update the extensions, Geo SCADA Expert may not run correctly.
For information on any Third Party applications that you use with Geo SCADA Expert, please contact the publisher of the application.
To upgrade your Geo SCADA Expert Virtual ViewX Server:
With correct preparation, you will:
To install an extension, run the installer application supplied with the extension upgrade.
If you do not update the extensions, Geo SCADA Expert may not run correctly.
For information on any Third Party applications that you use with Geo SCADA Expert, please contact the publisher of the application.
If you use WebX clients (Legacy WebX or IIS WebX), you will need to upgrade them after you have upgraded your Geo SCADA Expert server. During the Geo SCADA Expert upgrade process, a new WebX ActiveX control is installed on the server. For WebX clients to be able to connect to the server, they must also have the new ActiveX control installed.
If your WebX clients are able to download an ActiveX control, the upgrade will take place automatically when they connect to the Geo SCADA Expert server. Each WebX client will download the required ActiveX control from the Geo SCADA Expert server and install it. For this to happen, Microsoft Internet Explorer must be configured to have the Download Signed ActiveX Controls feature enabled.
If your company security policy prohibits the downloading of ActiveX controls, the WebX clients will be unable to download the required ActiveX control from the server. You will need to upgrade the WebX clients by using a Geo SCADA Expert software DVD (follow the instructions on each 'page' of the installer).
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