Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
Login / Register
Brand Logo
Help
  • Get started
  • Ask the Community
  • How-To & Best Practices
  • Contact Support
close
  • Community Home
  • Forums
    • By Topic
    • By Topic
      EcoStruxure Building
      • Field Devices Forum
      • SmartConnector Forum
      EcoStruxure Power & Grid
      • Gateways and Energy Servers
      • Metering & Power Quality
      APC UPS, Critical Power, Cooling and Racks
      • APC UPS Data Center & Enterprise Solutions Forum
      • APC UPS for Home and Office Forum
      EcoStruxure IT
      • EcoStruxure IT forum
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • EcoStruxure Geo SCADA Expert Forum
      • Remote Operations Forum
      Industrial Automation
      • Alliance System Integrators Forum
      • AVEVA Plant SCADA Forum
      • CPG Expert Forum DACH
      • EcoStruxure Automation Expert / IEC 61499 Forum
      • Fabrika ve Makina Otomasyonu Çözümleri
      • Harmony Control Customization Forum
      • Industrial Edge Computing Forum
      • Industry Automation and Control Forum
      • Korea Industrial Automation Forum
      • Machine Automation Forum
      • Modicon PAC Forum
      • PLC Club Indonesia
      Schneider Electric Wiser
      • Schneider Electric Wiser Forum
      Power Distribution IEC
      • Eldistribution & Fastighetsautomation
      • Elektrik Tasarım Dağıtım ve Uygulama Çözümleri
      • Paneelbouw & Energie Distributie
      • Power Distribution and Digital
      • Solutions for Motor Management
      • Specifiers Club ZA Forum
      • Електропроектанти България
      Power Distribution NEMA
      • Power Monitoring and Energy Automation NAM
      Power Distribution Software
      • EcoStruxure Power Design Forum
      • LayoutFAST User Group Forum
      Energy & Sustainability Services
      • Green Building Scoring and Certification Forum
      Light and Room Control
      • SpaceLogic C-Bus Forum
      Solutions for your Business
      • Solutions for your Business Forum
      Support
      • Ask the Community
  • Knowledge Center
    • Building Automation Knowledge Base
    • Remote Operations Devices Knowledge Base
    • Geo SCADA Knowledge Base
    • Industrial Automation How-to videos
    • Digital E-books
    • Success Stories Corner
  • Events & Webinars
    • All Events
    • Innovation Talks
    • Innovation Summit
    • Let's Exchange Series
    • Partner Success
    • Process Automation Talks
    • Technology Partners
  • Ideas
    • EcoStruxure Building
      • EcoStruxure Building Advisor Ideas
      Remote Operations
      • EcoStruxure Geo SCADA Expert Ideas
      • Remote Operations Devices Ideas
      Industrial Automation
      • Modicon Ideas & new features
  • Blogs
    • By Topic
    • By Topic
      EcoStruxure Power & Grid
      • Backstage Access Resources
      EcoStruxure IT
      • EcoStruxure IT™ Advisor CFD
      Remote Operations
      • Remote Operations Blog
      Industrial Automation
      • Industrie du Futur France
      • Industry 4.0 Blog
      Power Distribution NEMA
      • NEMA Power Foundations Blog
      Energy & Sustainability Services
      • Active Energy Management Blog
      Light and Room Control
      • KNX Blog
      Knowledge Center
      • Digital E-books
      • Geo SCADA Knowledge Base
      • Industrial Automation How-to videos
      • Remote Operations Devices Knowledge Base
      • Success Stories Corner
  • companyImpact

Errors When Generating Crystal Reports

Geo SCADA Knowledge Base

Access vast amounts of technical know-how and pro tips from our community of Geo SCADA experts.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 
  • Home
  • Communities
  • Knowledge Center
  • Geo SCADA Knowledge Base
  • Errors When Generating Crystal Reports
Invite a Co-worker
Send a co-worker an invite to the Exchange portal.Just enter their email address and we?ll connect them to register. After joining, they will belong to the same company.
You have entered an invalid email address. Please re-enter the email address.
This co-worker has already been invited to the Exchange portal. Please invite another co-worker.
Please enter email address
Send Invite Cancel
Invitation Sent
Your invitation was sent.Thanks for sharing Exchange with your co-worker.
Send New Invite Close
Top Labels
Top Labels
  • Alphabetical
  • database 32
  • Web Server and Client 31
  • Lists, Events & Alarms 21
  • WebX 19
  • Request Form 18
  • ViewX 15
  • Setup 12
  • Application Programming 12
  • Telemetry 7
  • Mimic Graphics 7
  • Downloads 6
  • Support 5
  • IoT 5
  • Drivers and Communications 4
  • security 4
  • SCADA 4
  • Geo SCADA Expert 4
  • DNP 3 3
  • IEC 61131-3 Logic 3
  • Events & Alarms 2
  • Trends and Historian 2
  • Virtual ViewX 2
  • Lists 2
  • Privacy Policy 1
  • OPC-UA 1
  • Architectures 1
  • Templates and Instances 1
  • ClearSCADA 1
  • Releases 1
  • Maps and GIS 1
  • Tools & Resources 1
  • Mobile 1
  • Geo Scada 1
  • Previous
  • 1 of 4
  • Next
Latest Blog Posts
  • Geo SCADA Expert 2022
  • Geo SCADA 2022 Operating System Support
  • Geo SCADA 2022 Upgrade Strategy
  • Geo SCADA 2022 Upgrade Notes
  • Geo SCADA 2022 Known Issues
Related Products
product field
Schneider Electric
EcoStruxure™ Geo SCADA Expert

Invite a Colleague

Found this content useful? Share it with a Colleague!

Invite a Colleague Invite
sbeadle1
Spock sbeadle1 Spock
Spock
‎2021-06-09 11:41 AM
0 Likes
0
1036
  • Bookmark
  • Subscribe
  • Email to a Friend
  • Printer Friendly Page
  • Report Inappropriate Content
‎2021-06-09 11:41 AM

Errors When Generating Crystal Reports

Originally published on Geo SCADA Knowledge Base by sbeadle1 | June 09, 2021 08:41 PM

📖 Home  Back  
There are a number of different errors that can be returned when Generating a crystal report. The exact text of the error message can be found in the event journal. These are typically strings returned directly from the Crystal Reports APIs.

Table Not Found


The error shown is "Generate report request failed - Failed to generate report, The table '' could not be found..."

This error is displayed when the table referenced in the report is not defined within the ClearSCADA database schema. This most often happens when the table being queried is a historic view or data grid which has not been defined, or named incorrectly. To resolve this issue, either change the name of the table in ClearSCADA, or change the Crystal report to reference the table name correctly.

Data Not Constrained


The error shown is "Generate report request failed - Failed to generate report, Failed to retrieve data from the database..."

This error is displayed when the database link is unable to provide data to Crystal reports. The most common cause of this is when data is queried from a historic table an insufficient constraints are placed on the data set being requested. For example, when querying the CDBHistoric table (or a historic view) it is important to constrain the query by time ie. specify a WHERE clause that limits the amount of records being returned.

For a query on a historic view, it is also important to link the report to also retrieve point information from the CDBPoint table as well as the historic data from the historic view.

No Interface to Driver


The error shown is displayed in a popup inside ViewX stating "InvokeMethod returns 0XC0140026. No interface to driver."

This will be followed up with an event in the event journal stating "Generate report request rejected - Driver 'Crystal Reports' is not running".

This error is displayed when you have requested to generate, export or print a report when the Crystal Reports driver is not running.

Some causes of the driver not running include:
  • driver failing on startup due to an invalid printing user

  • licence not configured for Crystal Reports (Crystal Reports is a free driver. If this is the case, please contact your support representative for an updated licence).

  • driver connection to server failed. This could be due to a resource issue on the machine ie. some other application using up all available TCP sockets.


To view the status of the driver, browse to the Modules window of the server status dialog.

Failed Logon


Each Crystal Report can be configured with a user that is used to logon to the system to access the required data. If this logon is incorrect, or the user has no permissions in the system, an error stating 'Generate report request failed - Failed to generate report, Logon Failed...'

To resolve this issue, modify either the users security permissions to allow them to access part of the system, or check that the report user is still valid in the system.

Incorrect DSN Configuration


ClearSCADA uses a standard ODBC Data Source Name (DSN) configured in the Windows control panel to connect to the database and retrieve information required for the report. If the configured DSN does not match the name of the DSN configured in the Global Parameters - Crystal Reports section of the ClearSCADA Server Configuration dialog, then an error stating 'Generate report request failed - Failed to generate report, Failed to open the connection...' will be displayed.

The obvious solution to this problem is to ensure that the configured DSN matches the name of the DSN configured in ClearSCADA.

Note that if the DSN configured in ClearSCADA is modified to match an existing ODBC DSN on the machine, either the Crystal Reports driver must be restarted to pick up this change.

Go: Home Back

Author

Biography

sbeadle1

  • Back to Stream
  • Newer Article
  • Older Article
To The Top!

Forums

  • APC UPS Data Center Backup Solutions
  • EcoStruxure IT
  • EcoStruxure Geo SCADA Expert
  • Metering & Power Quality
  • Schneider Electric Wiser

Knowledge Center

Events & webinars

Ideas

Blogs

Get Started

  • Ask the Community
  • Community Guidelines
  • Community User Guide
  • How-To & Best Practice
  • Experts Leaderboard
  • Contact Support
Brand-Logo
Subscribing is a smart move!
You can subscribe to this forum after you log in or create your free account.
Forum-Icon

Create your free account or log in to subscribe to the forum - and gain access to more than 10,000+ support articles along with insights from experts and peers.

Register today for FREE

Register Now

Already have an account? Login

Terms & Conditions Privacy Notice Change your Cookie Settings © 2023 Schneider Electric, Inc