Gateways and Energy Servers
Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…
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Hello Everyone, i have a question about de configuration SMTP in COMX 510.
Actually I'm using a com X conected to a router 3G. That router is with a BAM from a mobile company.
When i want to public data, appear this msge:
I configure the COMX like this:
Exist any problem for publish in CSV with SMTP configuration using internet 3G from a mobile company??
Thanks for all.
Posted: 2018-01-29 12:21 PM
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Hi,
Some cellular providers will block SMTP traffic (especially over port 25). Please confirm that this traffic is allowed with BAM customer service.
Best,
Colton
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Hi Colton:
I prove the same configuration with Another Com X, and it works with the same BAM.
I dont know if the problem would be the traffic in the BAM :/.
When i try to publish with the other COMX, appear this message: " Check the registers for details".
Any idea?
Thanks.
Posted: 2018-02-01 07:10 AM
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Hi Camilo,
Can you share a screenshot of the message you see and the diagnostic file (Found in Maintenance -> Logs -> Get Diagnostics)?
Best,
Colton
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Colton:
I Could solve the problem. I had to configure correctly the Gateway and DSN with the information of the BAN. Now I Can sent information thought e-mail using a BAM internet.
Regards!
Thanks for all!
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