SMTP Problems

camilo_gonzalez · ‎2018-01-29

Hello Everyone, i have a question about de configuration SMTP in COMX 510.

Actually I'm using a com X conected to a router 3G. That router is with a BAM from a mobile company.

When i want to public data, appear this msge:

I configure the COMX like this:

Exist any problem for publish in CSV with SMTP configuration using internet 3G from a mobile company??

Thanks for all.

Anonymous user · ‎2018-01-29

Hi,

Some cellular providers will block SMTP traffic (especially over port 25). Please confirm that this traffic is allowed with BAM customer service.

Best,

Colton

camilo_gonzalez · ‎2018-02-01

Hi Colton:

I prove the same configuration with Another Com X, and it works with the same BAM.

I dont know if the problem would be the traffic in the BAM :/.

When i try to publish with the other COMX, appear this message: " Check the registers for details".

Any idea?

Thanks.

Anonymous user · ‎2018-02-01

Hi Camilo,

Can you share a screenshot of the message you see and the diagnostic file (Found in Maintenance -> Logs -> Get Diagnostics)?

Best,
Colton

camilo_gonzalez · ‎2018-02-13

Colton:

I Could solve the problem. I had to configure correctly the Gateway and DSN with the information of the BAN. Now I Can sent information thought e-mail using a BAM internet.

Regards!

Thanks for all!