Ask our Experts
Didn't find what you are looking for? Ask our experts!
Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…
Search in
User | Count |
---|---|
111 | |
53 | |
46 | |
32 |
Link copied. Please paste this link to share this article on your social media post.
Hi,
We put some Com'X 510 gateways for connection to FE-Energy in the last half year in projects.
Customers roll out projects within the order a PAS600/800 but in the meanwhile temporary a Com'X
We rip them out of demo cases and test racks.
Now we are at the point the PAS800 is arriving in NL and hopefully, the Cloud connection is also released in begin of September.
Will there be a replacement plan?
What steps do you suggest?
I want to go to the sites in mid-September is that a good idea?
BR Geek Pouw
Link copied. Please paste this link to share this article on your social media post.
Hi @sesa242973_brid ,
there are two aspects to this that need to be considered in my opinion.
On the gateway side, Facility Expert Energy support is expected in v1.4 firmware, which is planned to arrive this month. Unfortunately there is no "configuration migration" tool to transfer your current Com'X settings to new PAS, so the first step would be to configure your new PAS (add the same devices, configure network etc) and connect it to cloud plaform - all according to PAS User Manual. This should be doable mid-September.
But the gateway is just half of the story. Your gateway replacement should also be managed on the FE side. For that I would suggest reaching out to your Facility Expert contacts. They should be able to explain the process on the applciaiton side.
Hope this helps.
Regards
You’ve reached the end of your document
Create your free account or log in to subscribe to the board - and gain access to more than 10,000+ support articles along with insights from experts and peers.