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Version 4.370 firmware provides:
Additional Product/Support Improvements
Hi, James! I have a quick question about firmware updates. When updating the firmware of EGX300, how will it affect the logged data in the unit and the current configuration. Will the logged data be erased and the configuration reverted to the default setup?
All the best,
The logged data and configuration will remain; however, we do have some recommendations depending on which version you are updating from.
If you currently are running Firmware Version 3.7, follow this for 4.370:
If you currently are running Firmware Version 3.8 (or GREATER), follow this for 4.370:
*As a reminder. You need both the Firmware file, and the Disk Update file to perform an EGX300 upgrade. You apply the Disk Update file in the same manner (FTP) as the Firmware file, but only AFTER the Firmware file is transferred, and the EGX300 reboots.
I hope this helps.
Regarding the fix "Issue with logging strings not matching topic for PM5100/PM5300, EM4800, PM5350xB, PM5350, and PM5500", I'd like to understand if Active Energy was recorded under a wrong topic?
We currently have the following topics available under a PM5100:
Would updating the firmware add Active Energy kWh to that list?
Thanks in anticipation!
it seems that like logging of pulse count on the PM3255 is not working correctly.
Please see attached screenshots