EGX150 and Scattered Modbus Read

[WuKong]

Hi my friends:

We have a customer that has CM2350 meters, they were coonnected to EGX100 and all working fine. They have to switch to EGX150. PMEworks fine, but the ION Setup isn't especially for the phasor diagram. We discovered that ION Setup is using Scattered Reading when do the Phasor Viewer, EGX150 will return invalid value when reading registers 401087 to 401191 for 22 registers using Scattered Reading. Reading Holding register function will be fine. We verified this using Modbus tester, and confirmed that scattered read will not work.

The EGX150 firmware is V5.027.

Is there a new firmware will fix this issue?

Thanks,

Rongjun Yao

[Randi_Dolan · Accepted solution]

Hi Rongjun,

This message board is not monitored by the EGX150 team.  For assistance, please contact the customer care center in your country.

Best regards,

Randi

[WuKong]

sounds good.