Com'X 210 firmware Upgrade V2.0.5

[Anonymous user]

I am trying to update the firmware from 1.4.6 to 2.0.5 but after the reboot is done i still get 1.4.6

i have the correct date and time, i cleared the cache of my browser and still have the same problem

i got the firmware from Search - Schneider Electric

Any ideas ?

Amin

[Anonymous user · Accepted solution]

Hi, Amine Amine Adra

Could you show the Com'X210  " About"  tab .

Your device is M2M Environment PREPROD , QA2  (demo firmware usually they are used in sample devices SE internal use only)?  or PROD environment?

What is the  file name(firmware) that you are tried to install?

note that: PREPROD or, QA2 ..you can update only with. PREPROD or QA2 firmware version, and  PROD... with prod firmware version.

.Best Regards

Lazaro  
...

[Anonymous user]

Hello Lazaro

It is QA2. where can i get the latest firmware for that?

Product Versions

Application version	1.4.6
MCU board FW version	2.2.6
Root Partition version	4.1.6
Soft Partition Version	1.4.6
Hardware version	5
GPRS modem version	SAGEMCOM Hi2C,A.005.03
GPRS modem IMEI	355839045017805
Zigbee dongle version	1.0.0.0
M2M Environment	QA2

Regards

Amin

[Anonymous user]

I'll send you an email,

Best Regards

Lazaro

[Anonymous user]

Hi Lazaro LAZARO CESPEDES MIRANDA,

My Com'X MPM environment is also QA2.  Could you please forward me the email you sent Amine so I can upgrade my Com'X 210?  Here's the information in the About box:

Product Versions

Application version    1.4.4

MCU board FW version    2.2.6

Root Partition version    4.1.4

Soft Partition Version    1.4.4

Hardware version    4

Zigbee dongle version    1.0.0.0

M2M Environment    QA2

Thank you in advance!

Cesar Torralba