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Schneider Electric support forum to share knowledge about product selection, installation and troubleshooting for EcoStruxure Panel Server, PowerTag, Com'X, Link150…
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Posted: 2021-05-19 04:50 AM
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I was trying to add a third party meter (X-Meter) with the Schneider Com X'510 , however, after entering the Memory address in the Custom Library and searching in the Device Settings,I am not able to see the meter,instead I am seeing Unknown.I have attached the screenshot for the same.The Device id is 6 and can be seen as Unknown.
Any probable solution for this.Please advise.
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Hello.
The Com'X 510 is not able to discover custom devices. After creating a custom model, you will have to manually associate the device to the custom device type.
Please let me know if you need further assistance.
Randi
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